Paskelbta: 2019-06-14

Peržiūrėta: 114

UAB „Konica Minolta Baltia“ (Vilnius)

TECHNICAL SUPPORT MANAGER

As a leading provider of image information products, Konica Minolta offers essential products, services and solutions for digital imaging in office and production environments.
We realize that our primary source of success are dedicated and content employees who enjoy assuming responsibility, comprehend new developments as a challenge, and are prepared to take the initiative – in other words: at Konica Minolta, we consider our employees our most valuable capital!

Darbo pobūdis:
- manage and prioritize daily work for Technical Supporters;
- manage service levels and drive initiatives to improve customer experience ranging from traditional IT support to specialized application support;
- collaborate with support teams to align best practices and processes;
- cooperate with Project Managers on customer projects;
- manage the IT projects from design to execution;
- develop communication strategy internally and externally for support related initiatives;
- work with customers, internal staff and business partners to identify areas of improvement in support processes.

Reikalavimai:
- excellent communication skills and the ability to work in a team environment;
- Strong leadership, motivation and interpersonal skills;
- Ability to use critical thinking and find creative solutions to problems;
- Strong organizational and time management skills;
- Able to explain complex technical solutions to non-technical staff;
- University bachelor’s degree or related experience;
- Proven experience managing a team of support specialist.

Mes jums siūlome:
- working for an international company;
- collaboration with company colleagues from Europe;
- opportunities for personal growth and development;
- meet and work with latest IT technology, systems and advanced business process.

Kandidatuokite čia:
https://www.cvbankas.lt/technical-support-manager-vilniuje/1-6269329

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