Paskelbta: 2017-09-12

Peržiūrėta: 265


Technical Support Specialist for Trucks

Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.

As a major player in the global transport world, Iveco is an international leader in the development, manufacture, marketing and servicing of a vast range of light, medium and heavy commercial vehicles.

Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. With more than 71,000 employees, 62 plants, and 48 R&D centers in developed and emerging countries, CNH Industrial is a multinational leader in the capital goods industry.

Darbo pobūdis:
The selected candidate will be in charge of the following activities:

Responding to technical inquiries received from the Dealer Networks via the Asist system or similar. Gathering of symptom, cause, and resolution information for inclusion in the knowledge database.
Ensuring that key service issues are well reported and escalated to the central specialist for inclusion in the Product Improvement process via Asist Systems.
Providing technical support to the Service Zone Managers.
Collecting all dealer / customer product technical issues so that within Techn. Support are timely managed.
Visit customers and dealers as required evaluating technical issues and reliability of solutions.
Coordinating the activities with the other members of technical support specialist team, managing the scheduling of field visits, training, supporting other Markets as and when necessary.
Ensuring that all of the important technical issues experienced in the markets have adequate evidence collected.

Education in the technical or transport field.
Technical hands-on knowledge of commercial vehicles and Diagnostics Systems
Fluent Lithuanian and English
Proven ability to work in a team environment, with good customer service skills.
Fair level of computer literacy and use of MS Office productivity tools.
Willing to work at unsociable hours (i.e. evening , weekends if required)
Driving lincence class B.

Mes jums siūlome:
Very interesting job at a manufacturer side, no.1 at Capital goods sector.
Very good and supportive team.
Competitive salary depending on your skills and experience.
Meal allowance.
Possibility for further development.

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