Paskelbta: 2019-11-08

Peržiūrėta: 37

UAB „IP Callcenters“ (Vilnius)


At IP Callcenters, we believe that excellence in customer service is one of the most important business fundamentals. Our services enable companies and public authorities to manage customer communication channels in the most efficient way and based on the customer’s journey. We are a pioneer in the field of call center systems, being among the first in the world to offer cloud-based solutions.

Though headquartered in Estonia our cloud services are used globally and our systems help serving customers 24/7.

We cover the whole life-cycle of implementing and maintaining of customer experience solutions from simple advice to fully operational Contact Center and CRM systems.

Darbo pobūdis:
- Administrating and configuring the application SAP Contact Center (SAP CCtr) and solving all related questions/issues with customer.
- Providing customer support for workstation related systems where our application is used.
- Learning and editing SAP CCtr coding.
- Integrate different customer API’s and APP’s with SAP CCtr application.
- Test, optimize and prepare documentation for all solutions created for customer.
- Keep yourself updated with news of SAPUI5 and SAP CCtr product developments.
- Keep yourself motivated and provide innovated solutions to optimize and increase the efficiency of our products and services.
- Support and ask help from your teammates if needed.
- According to the nature of project will work in team or apart.
- Participating on our team events (summer and winter events).

- Your passion is to be aware of and testing newest technologies.
- You won’t accept partial solutions and try to find improvement possibilities on every step.
- You are capable to learn in depth the specific software.
- You like to work in a small team where all work processes are not strictly provided.
- Feel confident to read technical lecture and communicating in English.
- You are not afraid of dogs in office (in Estonia only :D)

Mes jums siūlome:
- Challenging work which is more interesting than bridge game
- Competitive salary (starting from 1600 gross)
- Possibility to work with fantastic co-workers
- Individual approach
- Family-oriented internal climate and flexible work conditions

Kandidatuokite čia:

Nuo 1000 €/mėn. į rankas

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